FREQUENTLY ASKED QUESTIONS (FAQS)

How do I place an order?
You can choose any of the following methods:

Online: www.domin-8checks.com

Phone: (877) 870-3014 (Mon-Fri 8:00 a.m. - 10:00 p.m. EST and Sat 9:30 a.m. - 1:30 p.m. & 2:00 p.m. - 6:00 p.m. EST)

Fax: (800) 822-0005 (24 hours a day)

Mail: Domin-8 Checks, P.O. Box 350010, New Braunfels, TX 78135-0010

You may mail or fax a voided check for us to use for your company and bank information. If this is a new bank account, please mail or fax a starter check or bank MICR specification sheet along with your company information.

What methods of payment are available?

Online: We accept Visa, MasterCard, American Express, and Discover on our secure website.

By Mail: Credit card or check made payable to Domin-8 Checks.

COD: Sorry, we do not ship C.O.D.

 

When can I expect my delivery?
Please click here for delivery information.

Can I call for help with my order?
Our customer service specialists will help you. (877) 870-3014 Mon-Fri 8:00 a.m. - 10:00 p.m. EST and Sat 9:30 a.m. - 1:30 p.m. & 2:00 p.m. 6:00 p.m. EST or e-mail service@domin-8checks.com .

What is your Return Policy?
Our goal is to supply you with the best checks and forms for your software needs. Our commitment is towards quality products and knowledgeable customer service. However, because your checks are personalized, we cannot return them to stock. If we made an error on your checks, please email customer service department via our Contact Us page and we will gladly replace your order.

Why are checks and forms the official format?
We constantly update all formats by maintaining a close working relationship directly with the software developers. Because of this unique partnership, we can confidently guarantee not only 100% compatibility, but even more importantly - your peace of mind!

What about our check numbering working correctly with the bank?
MICR numbering is guaranteed to work trouble-free.

Are security features incorporated into my checks?
Yes. Our checks exceed bank security standards and contain tamper evident security features. Additionally, some check products contain multiple En Garde® Advanced Security Features endorsed by bank security officers.

How will I know when to reorder?
We have placed a reminder in your order. Once you are ready to reorder, go to www.domin-8checks.com or call our customer service specialists at (877) 870-3014.

What is your product warranty and liability?
The products furnished hereunder are provided "as is" without any express or implied representations or warranties of any kind, arising by operation of law or otherwise, including, without limitation, (a) any implied warranty of merchantability or fitness for a particular purpose or use, and (b) any implied warranties arising from course of dealing, course of performance or usage of trade. In no event shall there be any liability for any indirect, incidental, consequential or punitive damages arising out of this transaction. Liability for any defective products shall be limited solely to the amount paid for the products furnished hereunder.

Delivery Information
Estimated arrival date assumes the receipt of a completed order. A completed order includes all requested information, payment and any other documents as requested during checkout.